Stanford engineering-educated, Cisco-experienced.  Results-oriented team lead
  with demonstrated success in strategic, cross-collaborative and technical
  initiatives, looking for a leadership role in a very sharp, dynamic and
  fast-paced team. Critical thinker, a "disrupter", and designer of innovative
  solutions to technology, tooling, and process challenges.

   Stanford University, California
   Computer Systems Engineering, BS June 2000

   Extreme Networks, RTP, NC

   --> Principal Engineer, Test Architect, Solutions Verification Test

   - Design solution tests representative of customer deployments with the
     goal to find more product defects to improve software reliability and
     customer experience

   - Complete feedback loop between Engineering and the Field

   Cisco Systems, RTP, NC and San Jose, CA

   --> Test Engineer, Corporate Development Technology Group, 2012-present

   - Project under internal NDA

   - Design, Develop, and Implement test architectures


   --> Solutions Manager, Product CSAT Improvement Initiative, 2011-2012

   - Improve product quality through development and execution of improvement
     plans based on data analysis and root cause analysis

   - Influence and direct cross-functional team to a quality improvement plan;
     focused on driving engineering changes based on customer experience

   - Technical lead on Defect Containment and Prevention program,
     working on engineering workflow and data visualization


   --> Program Lead, Cloud-based Lab Services (CLS), 2010-2011

   - Lead 15 individuals to build a private cloud for Cisco engineering development
     and test teams; responsible for bringing up three sites worldwide; target
     thousands of servers

   - Internal Program Management: drive architecture and design of services and 
     infrastructure composed of UCS, VMware, shared storage, Nexus 7k
     networking solutions.  Manage quarterly budget, $3M/year capital spend,
     capacity planning

   - Product Marketing: market to senior leadership and individual contributors,
     demonstrate value, success stories, TCO.  Advertise.  Engage clients, vet
     requirements, address challenges around cost models, operationalized
     support, cultural barriers.  Partner with other Cisco groups to realize
     value proposition 


   --> Program Lead, System Test Initiative (STI), 2006-2010

   - Led team to interlock 100+ highest Cisco revenue-generating and
     beachhead customer accounts with 9 system test teams via requirements
     and test coverage; brought in new accounts and doubled test participation

   - Collaborated effectively with VPs, Directors of Product Sales,
     Customer Advocacy, Engineering and presented regularly at internal
     Operational Excellence Boards

   - Worked with clients to constantly evolve program, identify
     innovative solutions and new requirements to enhance process and
     tooling

   - Conducted Business Analysis: built Business Requirements and Product
     Requirements, followed software cycle from Concept thru Deployment


   --> Team lead of networking group for the 12000 Series Router, 2000-2005

   - Team lead for Scaleability testing and architect for test tools
     Team lead in requirements and automation for internal testing tools for
     scalability testing.  Gathered customer requirements, designed
     tests, and wrote the automation with a focus on stress testing the
     routers under heavy load.
 
   - Strategic deployment testing for Tier 1 ISPs
     Designed and executed system-level tests for new feature and networking
     technology deployments, had direct interaction with customer.
     Proficient in core and access layer technologies and requirements.
 
   - Last tier support for the 12000
     Responded to and resolved critical cases by troubleshooting live,
     production routers in customer networks and interfaced between customers
     and development engineers
 
   - Provide training to customers and Cisco support engineers
     Traveled internationally to train Cisco customer and engineers and
     sales teams on the 12000 router and networking technologies, authored
     numerous documentation & FAQs, internal papers, and training material

   Residential Computer Consultant, Stanford University
   Computer Consultant - maintain residence computer network, help users with
   hardware and software installations.  Teach a hands-on course for
   residents to acquire computer literacy

   Lawrence Berkeley National Laboratories, Berkeley, CA
   Future Technologies Group - wrote APIs for the Netlogger Toolkit,
   analayzed network performance from switches and routers using SNMP

   Information Technologies, Stanford University Medical School
   Networking consultant - troubleshoot network, activate jacks,
   install switches, general network consulting

   Advanced Electronics Technology,  Tokyo, Japan
   Development Group - Web design for Intervic, cgi-scripting, logo design,
   taught english, research on wireless communications

   LinkExchange, San Francisco, CA
   Member Services - provided customer technical support, wrote a detailed
   protocol of procedures for new member support employees, helped maintain
   and filter web pages

   Computer Science Department, Stanford University, Stanford, CA
   RA in Virtual Reality group - developed code for demos, used graphic
   packages to design workbench demos, tested models, gave demonstrations

   Lucent Technologies, Bell Labs, Holmdel, NJ
   Advanced Technologies Lab - systems engineering, software design, computer
   programming functions in support of ADSI technology; wrote a user manual

   Waukegan Steel Sales, Waukegan, IL
   Junior Estimator - performed material take-offs and steel weight
   computations using EJE software, interacted with customers and suppliers

 Cisco:
   * Cisco Innovative Test Conference: two-time winner for CLS and STI
   * Cisco Top Performer
   * CCNA (Cisco Certified Network Associate)
   * First place in Cisco-wide video contest to describe why Cisco is
     "Best in the World, Best for the World"

 School:
   * Recipient of award in Creativity by Electronic Arts for Stanford CS Senior Project
   * Recipient of a four-year Lucent Technologies and AT&T Academic Scholarship
   * Test scores:
       GRE Scores - Analytical= 800, Quantitative= 800 (1999)
       SAT Scores - Math= 800 Verbal= 750, SAT Math IIC= 800 (1995)
   * High school leadership roles: President of Science Club, Vice-President of 
     Math Club; Co-Editor of newspaper
   * First place at Delaware Valley Science Fair - Biology Research Project
     on salicylic acid
   * Numerous trophies in high school level Speech competitions

   * Excellent analytical, problem-solving, negotiation, organizational skills
   * Fast learner
   * Excellent oral and written communication skills
   * Once-upon-a-time networking knowledge: MPLS TE, MPLS VPN, QoS, BGP, OSPF, ISIS,
     POS, PPP, security, configuration and troubleshooting of Cisco IOS, 
     monitoring and management, Agilent
   * High-level understanding of Data Centers and Virtualization
   * Programming languages: TCL, Expect, Python, Perl, HTML;
     once-upon-a-time knowledge of C, C++, Java
   * Foreign Languages: fluency in English and Russian, knowledge of French and Latin
   * Windows & applications (e.g. Microsoft Project), Unix

   International travel, skiing, hiking, tennis, guitar, poetry, photography, gardening